1. Introduction
At VigorCare, we take your privacy and the security of your medical data seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our telehealth and healthcare management platform.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you register for an account, including:
- Personal Data: Name, email address, phone number, and billing information of the sponsor.
- Health Data: Electronic Medical Records (EMR), consultation notes, prescriptions, and medical history of the designated patients in Nigeria.
- Usage Data: Information about how you interact with our platform, IP addresses, and device information.
3. How We Use Your Information
We use the information we collect to:
- Facilitate telehealth consultations and medical care coordination.
- Provide sponsors with transparent access to EMR and appointment history.
- Process payments and subscription renewals securely.
- Improve our platform, customer service, and overall user experience.
4. Data Security & Encryption
VigorCare employs strict security measures to protect your personal and health data. All Electronic Medical Records (EMR) and video consultations are encrypted both in transit and at rest. We comply with relevant national and international health data privacy standards (such as NDPR) to ensure your family's medical history remains entirely confidential.
5. Sharing Your Information
We do not sell your personal information. We only share necessary health data with the verified Primary Healthcare Centers (PHCs) and doctors who are directly treating the designated patients. We may also share information with secure third-party payment processors to facilitate your subscription.
Note: This is a temporary placeholder document. The full, legally binding Privacy Policy will be published prior to the official launch.